Recently, a small business called ;Alibaba Service Station opened its doors in the No. 19 dormitory building at NIT. Founded by several NIT students, it aims to offer students fast and reliable local service in the on-campus delivery of online Alibaba orders.

In a short time, the Alibaba Service Station has become very popular among students. The NIT Post staff requested an interview with Xu Wenjia, a junior at NIT and one of the co-founders, to inquire about the secret of their success. Heres what we learned:

Xu began, “The business model of the Alibaba Service Station is quite different from most package delivery shops. Of course we want to expand our business, but customer satisfaction is our first priority, and students are seeing that we deliver on this promise. Its inconvenient for students to try to find their packages when they are delivered by the truckload. We get the relevant order information from each student and then help them locate their package in less than a minute. In addition, we have implemented an automated process that allows students to pick up their packages at any time during the day. To provide this kind of comprehensive service on the NIT campus, we benefit from the support of four major logistics companies. Our motto is, “No more wait; no more waste.”

Xu continued, “When we were starting our business, we received strong support from NIT administrators, and we are very grateful for this. Now that weve achieved some degree of success, its our aim to set a good example for those students who might also want to start their own on-campus business. Were working every day to improve our efficiency and are developing several new ideas for services which we think students will appreciate. Also, we always welcome any suggestions from students on how to improve the Alibaba Service Station!”

The NIT Post staff wishes Xu Wenjia and his fellow entrepreneurs continued success in their campus business!